1. Refunds
- Digital Products & Services: Due to the nature of digital goods and services, refunds are typically not provided once access is granted or the product is downloaded. However, we may issue a refund in the following circumstances:
- Technical issues preventing access or usability that we are unable to resolve within a reasonable time.
- Duplicate purchases or billing errors.
- Physical Products: Refunds may be issued for defective or damaged goods upon return.
- Subscriptions: Refunds will not be provided for partial months or unused services, unless otherwise stated in writing or required by law.
2. Processing of Refunds
- If your refund is approved, it will be processed to the original method of payment within [7–10 business days].
- You will receive a confirmation email once the refund is issued.
- Delays in posting the refund may depend on your bank or payment provider.
3. Cancellations
You may cancel your order or subscription subject to the following conditions:
- One-Time Purchases: Orders for physical or digital products may be canceled within 2 hours of purchase if they have not yet been processed or delivered.
- Subscription Services: You may cancel your subscription at any time. However, access to the service will remain available until the end of the billing cycle. No partial refunds will be issued unless required by applicable law.
To cancel, please contact us at info@nprime.in with your order or account details.
4. Exceptions
We reserve the right to decline a refund request in the following situations:
- The product or service has been used substantially or consumed.
- The request is made after the applicable refund period has expired.
- Abuse of the refund policy is suspected (e.g., excessive refund requests or misuse of service).
5. Contact Us
For questions about cancellations or refunds, please contact:
Email: info@nprime.in
Office Address:
1-11-251/11, RKP Mansion, Begumpet,Hyderabad – 500016, Telangana, INDIA.
Registered Office:
55-6-7/2/2/103, Varaha Narasimha Enclave-IV,Sri Sivasankari Nagar, Isukathota,
Vishakhapatnam – 530022, Andhra Pradesh, INDIA.
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